Sanitary Sewer Overflows (S.S.O.s)

All sanitary sewer overflows (S.S.O.s), whether on private property or in the public right-of-way, must be reported to the Public Works Department immediately, regardless of size or cause.

 

REPORT A SEWER ISSUE IMMEDIATELY

 

  • During business hours: (760) 241-6365
  • After hours: (800) 472-2376

 

Public Works business hours are Monday through Thursday, 7:00 a.m. to 4:00 p.m., and Friday, 7:00 a.m. to 3:00 p.m.

Our staff is available 24/7 and will respond to sewer-related issues within one hour of receiving a report.

After hours, calls are routed to the San Bernardino County Fire Dispatch Center. Please report the issue to the dispatcher, who will notify Public Works standby personnel to respond.

Protect your sewer system from overflows

DID YOU KNOW?

All household plumbing connects to a private sewer line that carries waste from your home to the City’s main sewer line.

If a blockage occurs, most licensed plumbers can clear private sewer lines.

  • Property owners are responsible for private sewer lines
  • Contact a licensed plumber for blockages
  • Regular cleaning helps prevent backups

 

 

 

 

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