Strategic Plan

Connecting with our community to better serve with compassion, responsiveness, and commitment, proactively delivering high-quality public services that provide for safety, wellbeing, and quality of life.

Victorville leads the region as a premier destination for opportunity, innovation, and quality of life – a city where residents thrive and one the region looks to for the future.

Integrity: We model ethical behavior in our words and actions. We lead by example to positively represent the City and community.

Excellent Customer Service: We commit to being responsive to individuals, listening to the community, and serving all with compassion and excellence.

Accountability: We work to the highest standards of proficiency and expertise. We are accountable to the public, the City of Victorville, and ourselves.

Transparency: We safeguard public trust through open communication and honest business practices. Our credibility depends on our conduct and stewardship of all resources.