City Departments

Airport

  • Telephone(760) 243-1915
  • Email scla_operations@victorvilleca.gov
  • The Southern California Logistics Airport (S.C.L.A.) encompasses approximately 2,200 acres of the former George Air Force Base.

    Animal Services

  • Telephone(760) 955-5089
  • Email animalservices@victorvilleca.gov
  • The City of Victorville's Animal Services division safeguards public health and safety while promoting the humane care and responsible ownership of animals. Services include responding to stray and dangerous animals, enforcing municipal animal regulations, and providing sheltering, adoption, and pet reunification support for the community.

    Building

  • Telephone(760) 955-5100
  • The City of Victorville Building Department oversees building code enforcement, permit processing, plan review, and construction inspections for all structures within Victorville and ensures that construction and development meet California Building Standards and local municipal codes.

    City Clerk

  • Telephone(760) 955-5188
  • Email cityclerk@victorvilleca.gov
  • The City Clerk is the local official who administers democratic processes, such as elections, access to City records, and all legislative actions, ensuring transparency to the public.

    City Manager

  • Telephone(760) 955-5029
  • Email kmetzler@victorvilleca.gov
  • The City Manager, supported by three Deputy City Managers, leads the Executive Management Team. Together, they oversee daily operations and ensure alignment with the City Council’s goals, objectives, and policy directives.

    Code Compliance

  • Telephone(760) 955-5104
  • Email enforcement@victorvilleca.gov
  • The City of Victorville's Code Compliance division protects public health, safety, and neighborhood quality by ensuring compliance with municipal codes. We address issues such as property maintenance, illegal land use, signage violations, and public nuisances, while working with residents and businesses to achieve voluntary compliance and maintain a safe, clean, and orderly community.

    Community Services

  • Telephone(760) 243-1969
  • Email communityservices@victorvilleca.gov
  • The Community Services Department delivers programs and services through its Recreation, Library, Parks, and Facilities Divisions to enhance quality of life for residents. By collaborating and partnering with the community, it provides accessible programs, maintains public spaces, and fosters engagement for people of all ages.

    Customer Service

  • Telephone(760) 955-5001
  • Email CustomerService@victorvilleca.gov
  • The City of Victorville provides water, sewer, household hazardous waste, and trash, recycling, and organics services to residents. For assistance with billing, service requests, or general inquiries, please contact our Customer Service team using the phone number or email listed in the Contact Us section.

    Economic Development

  • Telephone(760) 955-5032
  • Email opportunities@victorvilleca.gov
  • The City of Victorville’s Economic Development Department is responsible for attracting new business investment and encouraging the expansion of existing industry, retail and small businesses.

    Emergency Services

    Learn about the city’s Emergency Services division and how it supports community safety, preparedness and response efforts.

    Engineering

  • Telephone760-955-5158
  • Alternate Phone760-243-6350
  • Email engineeringshared@victorvilleca.gov/ deveng@victorvilleca.gov
  • The Engineering Department manages the planning, design, and construction of all public infrastructure in Victorville. This section provides information on capital improvement projects, development review, permits, engineering standards, fees, and related resources. It supports residents and developers with tools for safe, efficient development, infrastructure improvements, and permitting.

    Environmental Programs

  • Telephone(760) 955-8615
  • Email Environment@VictorvilleCA.gov
  • The City of Victorville’s Environmental Programs Division provides education, outreach, and support to help residents and businesses reduce waste and recycle correctly.

    Finance

  • Telephone(760) 955-5070
  • The Finance Department is committed to serving the public and supporting City departments through the prudent and fiscally responsible management of municipal resources. The Department provides transparent, timely, and accurate financial information, ensuring accountability and informed decision-making. This includes comprehensive reporting on the City’s budget and overall financial operations.

    Fire

  • Telephone(760) 955-5233
  • Emergency911
  • Email vvfire@victorvilleca.gov
  • The Victorville Fire Department actively operates out of five Fire Stations. The Department operates a fleet of five Medic Engines, one Medic Truck, and three Medic Squads.

    Human Resources

  • Telephone(760) 955-5051
  • Email hr@victorvilleca.gov
  • Human Resources provides centralized support to City employees and departments, focused on recruiting, hiring, and retaining highly qualified employees for Victorville. Services include recruitment and selection, benefits administration, training and development, health and safety, policy compliance, workers’ compensation, and labor relations. With us, it’s personnel.

    Library

  • Telephone(760) 245-4222
  • Email library@victorvilleca.gov
  • James L. Cox Public Library - a place where our community comes together to read, learn, explore and connect. We are proud to offer books, digital resources, storytimes, passport services, and educational programs for children, teens, and adults.

    Planning

  • Telephone760-955-5135
  • Email planning@victorvilleca.gov
  • The Planning Department works with the community to guide Victorville’s growth, striking a balance between the needs of today with the goals for the future.

    Police

  • Telephone(760) 241-2911
  • The Victorville Police Department is responsible for providing public safety services to a geographical area of over 74 square miles and to a population of approximately 137,000 residents.

    Public Works

  • Telephone(760) 241-6365
  • After Hours(800) 472-2376
  • Email publicworks@victorvilleca.gov
  • Explore the city’s Public Works services that keep streets, drains, sewers, sweeping and more functioning for a clean, safe community.

    Recreation

    Victorville Recreation has something for everyone!

    Risk Management

  • Telephone760.955.2807
  • Email riskmanagement@victorvilleca.gov
  • The Risk Management Division processes personal injury, property, and vehicle damage claims involving the City of Victorville, the Victorville Water District, and the Southern California Logistics Airport. It ensures compliance with state requirements; coordinates claim investigations and recovers costs for damages to City property and personnel injuries.

    Technology

    Discover how the city’s Technology Division supports secure, reliable digital services and systems for residents and staff.

    Utilities

  • Telephone(760) 243-6340
  • Email utilityservices@victorvilleca.gov
  • Victorville Municipal Utility Services currently offers electrical and natural gas service for commercial and industrial customers at Southern California Logistics Airport (S.C.L.A.) & Foxborough Industrial Park (Electric only).
    Traditionally, VMUS sets its rates lower than the local Investor-Owned Utility.
    Please note, VMUS does not provide utility services in residential areas at this time.

    Water

  • Customer Service(760) 955-5001
  • Alternate Phone(760) 245-6424
  • Ensure safe, reliable water for your home or business with essential info from the city’s Water services. Learn about water quality, conservation, supply, maintenance, billing and how to report issues or start service.

    Water Efficiency

  • Telephone(866)955-4426
  • Email waterconserve@victorvilleca.gov
  • Promote smart water use and conservation with resources designed to help homes and businesses save water and reduce costs. Learn about rebate programs, efficient landscaping, water-saving tips, regulations, and how to track and improve your water usage.