Animal Services

Adoption Survey

Thank you for considering adopting a pet from our shelter and giving a loving animal a “fur-ever” home!

We warmly invite you to explore the photos of the wonderful pets currently in our care. Each pet's availability and unique impound number are listed, making it easy for you to find your new best friend.

Better yet, come meet these adorable pets in person at our Animal Care & Adoption Center located at 16648 E Street. It’s the perfect opportunity to connect with your future companion.

Adopting a pet not only changes their life but also enriches yours. Pets provide unconditional love, companionship, and countless moments of joy. By adopting, you’re also helping the City of Victorville create a more humane community, reducing the number of homeless animals and supporting responsible pet ownership.

Ready to meet your match? Complete our Adoption Survey, and we'll help you find the perfect pet to join your family.

For more information, contact us at Animalcontrol@Victorvilleca.gov or (760) 955-5089. We can’t wait to help you find your new furry friend!

• Animal Foster Program Agreement(PDF, 282KB)

Victorville Animal Care and Adoption Center

The City of Victorville’s Animal Care & Adoption Center is a groundbreaking milestone—our first-ever dedicated facility designed to provide compassionate care, shelter, and adoption services for animals in need. This state-of-the-art center is committed to serving our residents, ensuring that lost and abandoned pets within our community receive the care they deserve.

Our Animal Services team helps match pets with responsible, loving families, reducing the number of animals in our care and giving them a second chance at life. Our center is more than just a shelter—it’s a hub for pet owner education, adoption and fostering, pet reunification, and animal care and enrichment.

The Animal Care & Adoption Center is a vital resource for our community, offering essential services that benefit both animals and residents!

Services that are offered to Victorville residents:

• Pet Licensing & Identification – Residents can visit our center to obtain or renew pet licenses, ensuring compliance with local regulations. Licensing helps reunite lost pets with their owners more quickly.

• Microchipping – A microchip is a permanent form of identification that significantly increases the chances of finding a lost pet. Our team can microchip your pet to provide extra security and peace of mind.
  
  

• Spay & Neuter Information 

  We advocate for responsible pet ownership by providing resources and referrals for spay and neuter programs and vouchers (while supplies last) to help control pet overpopulation. 

• 16648 E Street Victorville, CA. 92392
  (760) 955-5089

• Office Hours: Monday – Thursday 8 a.m. – 5 p.m., and Friday 8 a.m. – 4 p.m.
  View our animals in the Shelter.

• Adoption Hours: Monday- Thursday 9 a.m. - 4 p.m., Friday 9 a.m. - 3 p.m.

  • *Closed Saturday and Sunday

If you have lost your pet or want to adopt a new animal family member, reach out to our Victorville Animal Services Team! 

Authorized Spay/Neuter Veterinarian List

The following veterinary clinics and organizations honor the City of Victorville’s Spay/Neuter Voucher Program for dogs and cats:

Participating Veterinarians and Clinics

Victorville

Mesa Veterinary Care Center
14643 Palmdale Road
Victorville, CA 92392
Phone: 760-245-0109

Website: VCA Mesa Animal Hospital

PetSmart Veterinary Services
12624 Amargosa Road
Victorville, CA 92392
Phone: 760-244-3833

Website: PetSmart Veterinary Services

Hesperia

Hesperia Animal Hospital
9540 I Avenue
Hesperia, CA 92345
Phone: 760-948-1553

Website: Hesperia Animal Hospital

Antony Animal Hospital
16284 Main Street
Hesperia, CA 92345
Phone: 760-947-0191

Website: Antony Animal Hospital

Apple Valley

Bear Valley Animal Hospital
20991 Bear Valley Road
Apple Valley, CA 92308
Phone: 760-240-5228

Website: Bear Valley Animal Hospital

Apple Valley Animal Hospital
18107 Highway 18
Apple Valley, CA 92307
Phone: 760-242-5400

Website: Apple Valley Animal Hospital

Barstow

Barstow Animal Rescue Clinic
1238 East Main Street
Barstow, CA 92311
Phone: 442-295-9136

Website: Barstow Animal Rescue Clinic

San Bernardino

Humane Society of San Bernardino Valley
374 West Orange Show Road
San Bernardino, CA 92408
Phone: 909-386-1400

Website: Humane Society of San Bernardino Valley

Vouchers

• Dog vouchers cover $160 of the spay/neuter procedure.

• Cat vouchers cover $80 of the spay/neuter procedure.

How to Use a Voucher

1. Schedule an appointment
   Contact one of the participating veterinary locations listed below to make an appointment.

2. Obtain your voucher
   Once your appointment is confirmed, stop by the Victorville Animal Care and Adoption Center at 16648 E Street Victorville CA 92395 to pick up your voucher.

   Voucher pick-up hours:

   • Monday – Thursday: 8:00 a.m. to 4:30 p.m.

   • Friday: 8:00 a.m. to 3:30 p.m.

   Please note: Vouchers expire 30 days from the date of issuance.

3. Questions?
   Contact the Animal Services team:

   • Phone: 760-955-5089

   • Email: animalservices@victorvilleca.gov

Additional Shelter Resources in the High Desert listed below

City of Hesperia
11011 Santa Fe Road, Hesperia
(760) 947-1700
Hours: Monday – Thursday 10 a.m.  – 5 p.m., Friday 10 a.m. - 4 p.m.; Closed Saturday and Sunday

Town of Apple Valley
22131 Powhatan, Apple Valley
(760) 240-7000 x 7555
Hours: Monday – Friday 9 a.m. – 4 p.m., Saturday  9 a.m.  – 3 p.m.; Closed Sunday

Barstow Humane Society (Also serves Adelanto residents)

2480 E Main Street, Barstow, CA. 92311

(442) 295-9002

Hours: Tuesday - Friday 10am. - 5pm. and Saturday 10am - 2pm. Closed Sunday and Monday

San Bernardino County Devore Shelter (Serves Baldy Mesa, Phelan, Oro Grande, Spring Valley Lake, & Lucerne Valley)

19777 Shelter Way, San Bernardino, CA 92407

(909) 386-9820

Hours: 

In addition to the High Desert shelters there are several online resources available for helping locate lost animal family members, including Petco Love Lost Reuniting Pets. If you have exhausted all leads you can report your lost pet to us. We will do our best to reunite you with your furry (or hairless) loved one!

Licensing your dog

Some of our great benefits include:

Digital pet ID tags!

Spay and Neuter Vouchers!

Free microchips!

If you already have a license and it is about to expire, renew today! Remember to keep your vaccinations current because you must provide a copy of the rabies certificate during the renewal process.

License requirements

To license your canine family member, you will need to have it vaccinated against the rabies virus and provide us with a copy of its current rabies certificate. A certificate of sterility is also required for all canines that are spayed or neutered. See below for the current licensing fees.  

* Note:  Senior citizen discount is valid only for residents over 60 years of age with spayed or neutered dog.

Replacement tags can be purchased for $3.14 for spayed and neutered dogs / $5.24 for unaltered dogs.

Transfers of valid licenses from other jurisdictions can be done for $5.24.

Digital pet ID tags

The City of Victorville is proud to be able to offer these 21st century tags! We partner with PetHub.com to bring you the best in digital pet identification and a 24x7 "Found Pet Hotline."

Help do your part and license today! If you have licensed already and have one of our new tags, register it for free at PetHub.com.

Your safety and pet's health is of the utmost importance to us. If you already have one of our new license tags, you have to Activate Your Tag to take full advantage of its many benefits. If you would like to update our old metal tag for a small fee, we have one waiting for you!

Help Our Animal Friends – Donate Today!

• The Victorville Animal Care & Adoption Center is dedicated to providing the best possible care for the animals at our adoption center and appreciate the community's support!

• Generous donations allow us to create a safer, more comfortable, and loving environment for the animals in our care while they wait for their forever homes. If you are interested in donating below are items that are in high demand.

Comfort & Shelter:

• Blankets

• Dog/Cat Beds

• Dog Houses

• Old Towels

Food & Nutrition:

• Dry & Canned Dog Food

• Dry & Canned Cat Food

• Treats

Hygiene & Supplies:

• Litter Boxes

• Feeding Dishes

• Potty Pads/ Liners/ Disposable Underpads

Enrichment & Play:

• Toys (for dogs & cats)

Take a look at our Amazon Wishlist!

Donations can be dropped off at the Victorville Animal Care & Adoption Center:

Address: 16648 E Street, Victorville, CA 92395

Hours: Monday – Thursday: 8 a.m. – 5 p.m. | Friday: 8 a.m. – 4 p.m. 
Closed on weekends.

Contact Us

City of Victorville Animal Services
16648 E Street
Victorville, CA 92392
Phone: (760) 955-5089
Fax: (760) 269-0079
Email: animalservices@victorvilleca.gov

Mailing
P.O. Box 5001
Victorville, CA 92392

Office Hours

Monday - Thursday
8 a.m. to 5 p.m.

Friday
8 a.m. to 4 p.m.

Emergency Dispatch is available 24 hours a day at (760) 955-5089.

Our Animal Care & Adoption Center is committed to providing compassionate care for animals in need. With the hard work of our Animal Control Officers, we enhance both public safety and animal welfare.

Our Animal Control Officers offer a range of services to support animals in our community. They strive to match pets with loving homes or rescues, promote responsible pet ownership, and back programs that improve animal welfare.

For more information about our services, adoptions, or how you can support our mission, please contact us at animalservices@victorvilleca.gov or call (760) 955-5089.

• Animal Services July - September 2025 Quarterly Report(PDF, 12MB)
• Animal Services October - December 2025 Quarterly Report(PDF, 14MB)

Your notice of violation gives you sufficient time to address the issues. Some violations can be corrected in just a few minutes or hours, while others, like landscape violations, may take several days. To prevent liens and fines, please ensure you correct the violations in a timely manner. The officer will conduct a re-inspection after the specified time on the notice and will close the case if all violations have been resolved. If you have questions about the violations, please contact the officer named on the Notice of Violation via email at animalservices@victorvilleca.gov or by phone at(760) 955-5089. They will be happy to assist you.

If you would like to appeal your citation please contact the Citation Processing Center, for further information please click (here)

Citation Processing Center Phone number (800) 989-2058.

If you would like to email your request please provide your citation number, full name, phone number, mailing address, and a detailed reason for your appeal to: animalservices@victorvilleca.gov

Please include any supporting documents as PDF or JPEG files and email them to: animalservices@victorvilleca.gov

We will not accept any files sent as links.

Licenses are required for public health and safety purposes. By the California State Health and Safety Code animal licenses help keep track of vaccinations, especially for rabies, to stop the spread of the disease. The City of Victorville requires the rabies vaccine to obtain an animal license. This requirement is enforced to ensure dogs are vaccinated against rabies, protecting the public health, safety, and welfare of residents from the rabies virus. Additionally, licenses make it easier to find pet owners if their animals cause trouble or damage. Please reference The City of Victorville's Municipal Code (here).

Spay and neuter vouchers are back for cats and dogs! $160 vouchers are available for dogs and $80 vouchers are available for cats residing in the City of Victorville city limits. Animal owners will be responsible for any remaining fees not covered by the vouchers. Dogs must be licensed in the City of Victorville to qualify for a voucher. Limit of 3 dog vouchers and 3 cat vouchers per household. Pets must hold an appointment with one of our participating veterinary services/clinics within the next 30 days to receive a voucher. Please contact our office prior to visiting our location to verify voucher availability. Once confirmed, please visit the Victorville Animal Care & Adoption Center located at 16648 E Street, Victorville to pickup your voucher.

*Please note unaltered dogs must have a valid City of Victorville dog license to qualify for the voucher.

Dealing with excessive barking is difficult but it is best to find a solution that prevents turning into a neighbor dispute. Below are some possible solutions for excessive barking concerns.

• Contact the animal owner, be a good neighbor and talk to them about the issues you are experiencing. They may not even know their dog is barking while they are away. Keep in mind that while you’re home at night, some people work night shifts. They might not know what happens at home while they're away. A simple conversation may be effective. The animal owner might identify the specific factor that triggers excessive barking

• If you and your neighbor share a fence, install anti-bark devices on your side of the shared fence. These devices are highly effective at teaching the dog not to bark for the sake of barking.

• If all else fails, please contact our Animal Services office. You can reach them by phone at (760) 955-5089, email at animalservices@victorvilleca.gov, or on the VVNOW app to report the barking. We will notify the owner of the complaint and ask that they take the necessary actions to reduce or eliminate the barking.

If the officer cannot verify the complaint, please be advised that certain legal and administrative procedures must be followed. In some cases where a neighbor dispute related to excessive barking escalates you may need to seek legal counsel. You and anyone supporting your complaint must be ready to appear and testify in any legal or administrative actions against the property owner. At no time prior to any proceeding will the dog be taken from its owner.

No, dogs don’t have to be spayed or neutered. However, unaltered dogs must renew their licenses every year. Discounts on licenses are available only for altered dogs. Spaying or neutering can prevent diseases like uterine infections and cancer. It may also help your furry friend live longer.

We are able to take in animals as resources are available. Since we are a Care and Adoption center and do not euthanize for space/time, there are times when our facility is full and we do not have the space to bring in another animal. The need in the Victorville community is immense, and we, along with most all rescue groups, stay at capacity most of the time. It is because of this pet overpopulation that we offer spay/neuter vouchers to City of Victorville residents and host quarterly low-cost vaccine clinics to make pet vet care more affordable and accessible, helping to reduce overpopulation and euthanasia.

Victorville only allows chickens on residential lots larger than one half acre/ zoned as "exclusive agricultural" and in two specific areas of the City. You will need to obtain a pet permit, contact Planning to apply (760) 955-5135 or Contact us at (760) 955-5089 to see if you are located within those areas.

• The amount and type of pet varies by zoning/location. Please see (here) for the municipal code section for permitted pets depending and the zoning districts.

Animal Services does not handle bee removal. We recommend contacting a local beekeeper or a licensed bee removal service, as they are best equipped to safely relocate or manage the bees.

Below are some nonprofit beekeeping organizations in San Bernardino County that may be able to assist you:

• [Bee Rooted] – (909) 660-3072
• [Mike] – (949) 458-6532
• [The Lost Art Beekeeping] – (626) 410-2480

These organizations often specialize in humane bee relocation and may be able to help at low or no cost.

Animal Services does not handle wildlife concerns such as coyotes. We recommend contacting the California Department of Fish and Wildlife (here), as they are the appropriate agency to assist with wildlife concerns.

They can provide guidance on safety, behavior, and any necessary response.

For non-emergency related wildlife concerns please call (562) 598-1032 or visit the State of California Department of Fish and Wildlife page (here).

The Victorville Animal Care and Adoption Center does not euthanize an animal for time or space reasons. Pets who are too injured or sick may unfortunately need to be euthanized for humane and safety reasons however, where possible, every effort is made to treat and heal our sheltered pet.

Please submit a public records request (here).