Wellness Center Background

Interim Shelter

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In an ongoing commitment to reduce homelessness, the City initially established a 92-bed interim shelter in the City's Westwinds Sports Center, located at 18241 George Blvd., Victorville, CA. 92394.

As of December 12, 2023, the interim shelter is no longer in operation.

Desert Haven

In March of 2017, the Housing Authority of the County of San Bernardino (HACSB) purchased the former Queen’s Motel, originally comprised of 60-units, for the purpose of converting the building into a permanent supportive housing complex for the chronic homeless. The City partnered with HACSB by providing financial assistance in the form of a loan in the amount of $1,509,505 as reimbursement of acquisition costs. The building, now named Desert Haven, has been rehabilitated and converted into a 31-unit single or double occupancy apartment complex. HACSB will make the units affordable through the use of housing vouchers, with rent not to exceed 30% of a resident’s adjusted gross income.

Desert Haven residents have been identified and pre-qualified by HACSB and will have access to community amenities. Desert Haven consistently remains fully leased.   Property Management is being provided by Beacon Property Management.  Beacon has been delivering superior service throughout the Inland Empire and Southern California. Well-known for outstanding quality and reliability, Beacon Property Management has grown into one of the region’s top property management firms. 

Behavioral Health Services are being provided by Stars Behavioral Health Group.  Stars Behavioral Health Group has more than 45 locations and offer over 50 specialized public mental health programs and a wide array of community-based support services in 10 counties. 

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Desert Haven Apartment Complex (Exterior)

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Desert Haven Apartment Complex (Interior)

The Wellness Center

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Unique & Innovative

This unique and innovative campus provides individuals a level of privacy, comfort, and security in a designated living unit (single, double, and/or family occupancy). Campus features include:

  • Multiple restrooms & showers for men and women (family units have private restrooms)
  • Medical clinic (3 exam rooms)
  • Cafeteria & Dining Hall
  • Recreation/Lounge Area
  • Various Office Spaces
  • Private Interview Rooms
  • Personal Storage Bins
  • Kennel areas & dog walk

Campus Hallmarks

The Wellness Center Campus is located on approximately 4.5 acres of City-owned land and it provides 170 beds to accommodate men, women & families. Bed arrangements can fluctuate based on the needs of our community.

  • Family Units (21 beds)
  • Single-Bed Units (32 beds)
  • Double-Bed Units (64 beds)
  • Recuperative Care Beds (approximately 53 beds)
  • Community Buildings: This is the epicenter for supportive services at our Wellness Center Campus.

The City of Victorville has the second-highest concentration of homeless persons in all of San Bernardino County.

California's housing crisis has forced cities to address major social issues like homelessness without adequate resources and infrastructure to resolve the problem.

Cities are being sued in Federal Court for "punishing' or "criminalizing' the homeless and must provide adequate shelter before they can truly address the issue of enforcing anti-camping ordinances. In order to restore balance back to our community and public spaces like parks, libraries and recreation centers, we must have adequate shelter, beds and a collaborative solution to direct homeless individuals to resources and housing.

The City's Role

The City of Victorville developed the Wellness Center Campus on 4.5 acres of City owned land at 16902 First Street Victorville, CA 92395, utilizing efficient modular construction to create a 25,920 square-foot facility.

To ensure high-quality care, the City has partnered with Symba Center to provide shelter operations, recuperative care, and wraparound services.

Operational Stability is maintained through a combination of City contingency and grant funds and ongoing collaboration with San Bernardino County and other entities to provide the strategic financial and healthcare support needed to sustain the campus's long-term mission. 

Project Funding Sources

The City successfully obtained diverse funding streams to support the development and ongoing operations of the Wellness Center Campus. Key financial contributors include the following:

  • Community Development Block Grant (CDBG)
  • Permanent Local Housing Allocation (PLHA)
  • American Rescue Plan Act (ARPA)
  • Project Homekey
  • Kaiser Permanente Community Health Grant
  • Encampment Resolution Fund (ERF)
  • Housing & Homeless Incentive Program (HHIP)
  • Homeless Housing, Assistance, and Prevention Program (HHAP)
  • Emergency Solutions Grant (ESG)
  • Measure P

Construction Milestones

  • September 2021 - The City Council approved Resolution No. 21-101 authorizing staff to pursue funding from the California Department of Housing and Community Development (HCD) for Homekey Program funds to construct and operate the Wellness Center (the “Project”).
  • December 2021 - The City was notified by HCD of an award in the amount of $28,004,058 under Homekey Round 2 for the Wellness Center project, of which $23,612,058 was awarded to fund capital construction costs and $4,392,000 for operational expenses.
  • March 2022 - The City Council approved the initial construction contract for the construction of Phase 1 of the Project to Angeles Contractors Inc.
  • April 2022 - Construction for Phase 1 started. The scope of the Phase 1 construction included the following: the Victor Valley Wastewater Reclamation Authority (VVWRA) Interceptor through the project boundaries; grading of the site; a storm water detention basin; and underground utilities for storm drain, sewer, domestic water, fire suppression, electrical and gas. The project was separated into two construction phases to start site construction as soon as feasible to comply with Homekey grant deadline.
  • April 2022 - The City Council approved contracts with Connect Homes for the manufacturing of 46 modular shelter units, and Urban Bloc for the manufacturing of five modular bathroom units.
  • June 2022 - The City Council approved a second contract with Connect Homes for the manufacturing of modular units for four community buildings. The manufactured buildings progressed on schedule at the factories. As of September 2022, Connect Homes completed all of the shelter buildings within their factory and were gearing up to start the manufacturing of the community buildings. Urban Bloc also progressed on the 5 community bathroom buildings. Attached are the progress reports with pictures from both Connect Homes and Urban Bloc.
  • August 2022 - The City Council approved the Phase 2 construction contract for the remaining site work to Angeles Contractors Inc. The scope of the Phase 2 construction included: a sewer lift station and grease interceptor; street improvements, a fire access road, a parking lot; building foundations; anchoring the modular buildings to the foundations; electrical wiring; utility connections to the buildings; finishes on the community buildings; food service equipment in the cafeteria building; wood decking for porches and patios; accessible concrete sidewalk and paths; irrigation; landscaping; fencing; gates; and other miscellaneous improvements.
  • February 2023 - 46 of the Connect Home modular shelter units and the five Urban Bloc modular restroom units were installed onto foundations.
  • March 2023 - The remaining 24 Connect Homes community building units were delivered to the site and set on foundations. The animal kennel building was also set down at the Wellness Center Campus.
  • June 2023 - The Wellness Center Wraparound Services Provider and the Shelter Operator were selected and approved by City Council.
  • December 8, 2023 - The City held a ribbon cutting ceremony and public tours of the facility.
  • December 12, 2023 - The Wellness Center started serving its first clients.

Outcome

The safety and security of residents and businesses is the City's primary goal. This Wellness Center Campus proves beneficial in providing life-changing resources necessary to drastically reduce homelessness and positively transition people back into society.

 

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