Frequently Asked Questions (FAQs)

The inspection failed due to the noted violations listed on the inspection report that was mailed to you.  The inspection report is also available online under "Attachments" in the Portal.

Not to worry!  You will be notified via mail and given time to address the conditions that caused your inspection to fail.  No sooner than 30 days later, the Code Compliance Officer will reinspect your property at no additional charge.  If the property passes, your Business License will be issued and mailed to you.  If it continues to fail, the case will be transferred to the Code Compliance Department for additional compliance efforts, at which time you will receive further information and instruction.  For more information, please contact the Code Compliance Division at 760-955-5104, or via email at enforcement@victorvilleca.gov.

Yes, a Business License is required to conduct business in the City of Victorville.  Your Seller's Permit will need to reflect your business address on it.

A Seller's Permit (or Sales Tax Permit) is a state-level requirement to collect sales tax on taxable goods.  A Business License is a city requirement to operate legally within that jurisdiction, regardless of whether you sell taxable items.

If you are no longer doing business in Victorville, please email the Business License Division at businesslicense@victorvilleca.gov  letting us know.  Cancellations must be done in writing.  We will then close out your Business License.

If you have sold your rental property, please email the Business License Division at businesslicense@victorvilleca.gov letting us know.  Cancellations must be done in writing.  We will then close your Business License.

Yes, all rental properties require a Business License. One Business License is required for each property/parcel.

Yes, home-based businesses require a Business License AND a completed and signed Residential Business Use(s) Acknowledgement form. The Residential Business Use(s) Acknowledgement form can be found on the In-City Businesses page under Additional Forms, and it is also a clickable link on the last page of the Business License online application.

If you need to update your business license mailing address, please visit the Portal to do so.

If you have not done so already, you will need to register as an online system user through our Citizen Self Service webpage. 

Once you have registered, you must email the Business License Division (businesslicense@victorvilleca.gov) with your exact name and email address you used to register.  Please also include the Business License number and/or business address and/or invoice number that you need to be linked to.

Once we have linked you to your invoice, we will let you know by email and you will then follow the below instructions: 

-        Return to the CSS main page (www.victorvilleca.gov/applyonline).

-        Click on the “Pay Invoice” tile. 

-        Login to your CSS account.

-        If the amount listed is what you want to pay, click “Add To Cart”. On next screen, click “Checkout”. On next screen, enter card information and click “Pay Now”.

                                                OR

-        Click on “View My Invoices” to see a list of all invoices linked to your account. Select the invoice(s) you would like to pay. Click “Add To Cart”.  Click “Checkout”. Enter card information and click “Pay Now”.

Cancellations must be done in writing.  Please email the Business License Division at businesslicense@victorvilleca.gov letting us know. We will cancel your Business License.

When applying for a Certificate of Occupancy, Mojave Desert Air Quality Management District (MDAQMD) approval is required. Simply fill out the MDAQMD Clearance Form (the form can be found under "Additional Forms" on the "In-City Businesses page), then submit the form to MDAQMD's office for approval (their contact information is available on the form). The approved form must be submitted online at the end of the Certificate of Occupancy Application.  For more information, please contact the Building Division at 760-955-5100, or via email at inspection@victorvilleca.gov.

A Certificate of Occupancy, along with a Business License, is required for every business operating commercially within the City.    Anytime a new business opens, or an existing business changes location within the City, changes business use, or changes the square footage occupied, a new Certificate of Occupancy is required.  To apply for a Certificate of Occupancy, log in to the City's Citizen Self Service Portal to submit your application. 

The only exception to the requirement of a Certificate of Occupancy is if the business is sharing space with an existing business which holds both a valid Certificate of Occupancy and Business License. 

If you believe your business is sharing space with another business, please contact the Building Division at (760) 955-5100, or via email at inspection@victorvilleca.gov.

Yes, all Business License's must be applied for online - no exceptions.  We no longer have or accept paper applications.  Please visit the Citizen Self Service webpage to apply online.

For Rentals: 

Click on "Search" to find the physical location of the rental property and select the address type as “Physical” (required).  If you have a different mailing address, repeat the process and select the address type as “Mailing”.

For Contractors: 

If the physical location of your business is out-of-city, select “Manual Entry” to enter your business’s address and select the address type as “Physical” (required).  If you have a different mailing address, repeat the process and select the address type as “Mailing”.

If the physical location of your business is in-city, click on "search" to find the physical location of your business and select the address type as “Physical” (required).  If you have a different mailing address, repeat the process and select the address type as “Mailing”.

By default, the person logged in and completing the application is the "Applicant".  You must add at minimum an additional contact type of “Business Owner – Primary”, even if it is the same person.  Click “Add Contact” to search for and add additional contacts.