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General Information

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Mission Statement

The mission of the Victorville Water District is to efficiently provide our customers with safe, reliable, high quality water, recycled water, and wastewater services, while meeting or exceeding all regulatory requirements in a fiscally and environmentally responsible manner.

Vision Statement and Core Values

The Vision Statement points to where the District wants to be in the next five years.  For more details, please see Vision and Core Values

District Structure and Leadership

The District structure and leadership is detailed at District Structure & Leadership.

District Services

For details on District services and statistics, see District Services.  For a map of the District service area, check out our District Service Area Map.  

Water Rate Study

View the latest Water Rate Study for the Victorville Water District.

Urban Water Management Plan

View the most recent Urban Water Management Plan for the Victorville Water District.

Water Shortage Contingency Plan 

View the most recent Water Shortage Contingency Plan for the Victorville Water District. 

No Drugs Down the Drain!

Flushing prescription and nonprescription pharmaceuticals down the toilet can have dangerous consequences.  Read this flyer to find out more.

Stormwater Protection Programs

To find out more ways to safely use the stormwater system and protect our waterways from common pollutants, visit the Mojave River Watershed Group or go to the San Bernardino County Stormwater Program.

Water Winterizing and Frozen Pipe Information

Need tips on preparing for winter?  Be winter ready and check out some simple steps to take here.

Water Master Plan

To view the District's 2021 Water Master Plan, click on the links below:

Water Master Plan - Main Report

Appendix B - Model Calibration TM

Appendix C - Well Video Reports

Appendix D - Victorville Reservoir Inspection Reports

Appendix E - Recommended Improvement Areas Descriptions_2021

Appendix F - Large Scale Recommended Improvement Projects_200207

Appendix G - Water Age

Appendix H - Zone 3485 Booster Analysis TM

Appendix I - Recommended Improvement Projects Maps


For further information, check out our Frequently Asked Questions.