Strategic Plan

To serve the community of Victorville through commitment. engagement, and transparency; while providing the highest quality of public services to residents and businesses.

To conduct itself as the leaders of the High Desert region in providing a balanced quality of life for its residents through job creation and community development.

Excellent Customer Service: We commit to being responsive to all individuals, listening to the community, and serving all with compassion and excellence.

Integrity: We model ethical behavior in our words and actions. We lead by example to positively represent the city and community.

Accountability: We work to the highest of standards of proficiency and expertise. We are accountable to the public, the City of Victorville and ourselves.

Transparency: We safeguard the public trust through open communication and honest business practices. Our credibility depends on our conduct and stewardship of all resources.