Our Strategic Plan was created from input shared by our community, Victorville City Council and employees.
This three-year plan details the mission of our city, a vision for the future, a set of values, and seven goals for the future. Strategies have been identified to achieve each goal.
Excellent Customer Service: We commit to being responsive to all individuals, listening to the community, and serving all with compassion and excellence.
Integrity: We model ethical behavior in our words and actions. We lead by example to positively represent the city and community.
Accountability: We work to the highest of standards of proficiency and expertise. We are accountable to the public, the City of Victorville and ourselves.
Transparency: We safeguard the public trust through open communication and honest business practices. Our credibility depends on our conduct and stewardship of all resources.