COVID-19 is a new disease impacting the world, our nation, and local community. The virus is also impacting different people in different ways, particularly older adults and individuals of any age who have serious underlying medical conditions, and might be at higher risk for severe illness from COVID-19. The City wants to assist its community and has assembled the following National, State and Local resources to assist its seniors and higher risk community members during this crisis.
To assist our seniors and at-risk individuals, we assembled a flyer with resources including food banks, utility assistance, COVID-19 hotlines, free mental health counseling and more.
We compiled a list of local testing and vaccine providers as a helpful resource for our community. Testing and vaccination sites included in this list are hosted by San Bernardino County, State of California, medical facilities, and other retailers. Most sites require an appointment.
Being able to afford healthy food may be a challenge for many older adults, but the spread of COVID-19 has made matters worse. A list of local food providers and their modified Senior store hours can be found here.
If you are facing financial hardship, or are unable to leave your home and need assistance obtaining meals, or essential toiletry items, download our list here to contact someone near you.
The City of Victorville awarded federal funding to the following charities that offer rental and utility assistance to our residents:
- A Core Solution (760) 563-6767
- Catholic Charities of San Bernardino and Riverside Counties (760) 243-1100
- Community Health Action Network (760) 241-9900
- Inland Fair Housing and Mediation Board (800) 321-0911
- Samaritan's Helping Hand (760) 243-5933
- Victor Valley Family Resources Center (760) 669-0300
Senior Information and Assistance, a division of the County of San Bernardino’s Department of Aging and Adult Services, has resources available to seniors experiencing problems such as paying for utilities, or obtaining food. The Victorville office can be reached at (760) 243-8400.
San Bernardino County Department of Aging & Adult Services has established a Senior Hotline during the COVID-19 crisis. For general information, elderly persons may call (800) 510-2020, Monday through Friday from 8:30 a.m. to 5:00 p.m.
Agewise Program, administered by the San Bernardino County Behavioral Health Department, provides in-home behavioral health and case management services to mentally ill older adults, age 60 and over. Call the Hesperia, CA., Office at (760) 956-2434 if you, or someone you know, is experiencing mental illness.
The Department of Aging developed, among many other things, a “What do Older Adults and People with Disabilities Need to Know” as guidance to prepare and reduce exposure. The link provides a list of resources, such as identifying a scam and reporting coronavirus scams to the Federal Trade Commission or by calling the Department of Justice at (866) 720-5721 or by email at email@example.com.
Health Insurance Counseling and Advocacy Program (HICAP) provides free, confidential one-on-one counseling, education, and assistance to individuals and their families regarding Medicare, long-term care insurance, and other health insurance-related issues by calling (800 )434-0222.
As of April 12, 2020, a supplemental amount may be provided to eligible CalFresh recipients due to the COVID-19 pandemic. CalFresh customers may call (877) 847-3663 to see if they qualify.
The Centers for Disease Control and Prevention highlights extra precautions older adults and people who have serious underlying medical conditions should take to avoid contracting COVID-19.
The Internal Revenue Service issued a warning about coronavirus-related scams and schemes to look for with respect to economic impact stimulus checks. Visit www.IRS.GOV to obtain information on What You Need to Know for the latest information on the economic impact stimulus payment.
The Official U.S. Government Site for Medicare has information about your benefits and COVID-19 related needs and services that are covered with no out-of-pocket costs.
The Social Security Administration (SSA) has a special COVID-19 section on how to stay informed while their offices remain closed during this pandemic. Questions such as How Do I Get my COVID-19 economic impact payment? or How can I get help from SSA? can be found here. The phone number to the SSA Victorville Office is (760) 772-1213.