Victorville, CA

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City Hall Reopened with Limited Public Access, May 26

On May 26, Victorville City Hall reopened with limited access and with safety protocols and precautions in place to reduce risk to our community members and City employees. Walk-ins will be permitted to our customer service counters for water, sewer and animal licensing business. All other departments will be accessible by appointment only. We invite you to schedule an appointment at vv.city/appointment or by phone at (760) 955-5000.

As a precautionary measure, visitors to Victorville City Hall are required to wear a face covering and participate in a health screening to include a temperature check via a contactless thermometer. Visitors must also practice social distancing and public health hygiene.

If you prefer to conduct business with us remotely, our phone and online customer service options are still available for you to pay your bills, submit plans and business license applications and much more.

All other city facilities remain closed except for limited use at our City Parks.

City Facilities

Current Facility Closures:

-Victorville City Library
-Victorville Animal Care & Control
-Hook Community Center
-Sunset Ridge Community Building
-McArt Yard
-Victorville Activities Center
-Doris Davies BEARS Den
-Westwinds Activities Center & Westwinds Sports Center
-Southern California Logistics Airport Offices
-Water Yards

Community Centers & Parks

Community Center and Park Closures:

ALL City community centers are closed until further notice. These closures include:

-Victorville Activity Center
-Sunset Ridge Community Center
-Westwinds Activity Center
-Westwinds Sports Center
-Hook Community Center

*Following the County's order allowing "permissive recreation," Green Tree Golf Course reopened, April 25, and all but two of our City Parks reopened on April 30 for limited use.

– Questions can be directed to (760) 245-5551

Events

City Event Cancellations & Postponements

In accordance with the California Department of Public Health guidance for non-essential gatherings and the March 12th order from the County’s Public Health Officer to cancel or postpone gatherings of more than 250 people until further notice, the following City of Victorville events are being cancelled or postponed to protect public health and slow the rate of transmission of Coronavirus (COVID-19):

Cancelled:

Community Services Advisory Committee Mtg. (previously scheduled for March 16)
City Council Meeting (previously scheduled for March 17)
Victor Valley Wastewater Reclamation Authority Meeting at City Hall (previously scheduled for March 19)
Data Governance Working Group Meeting (previously scheduled for March 25)
Spring Festival & Egg Hunt (previously scheduled for April 11)
Community Cleanup Day (previously scheduled for April 18)
Community Services Advisory Committee Mtg. (previously scheduled, April 20)
Data Governance Working Group (previously scheduled for, April 28)

Questions: While the majority of City facilities will be closed to public access during this time, staff will be available by phone and email to assist the public with any questions on this matter.

• Recreation/Hook Community Center: (760) 245-5551
• Environmental Programs: (760) 955-8615

Programs, Classes & Activities

Cancellations to City Programs, Programs, Classes & Activities

In an abundance of caution and in response to the California Department of Public Health guidance for non-essential gatherings, the City of Victorville has cancelled all Recreation and Library programs, classes and activities until further notice to protect public health and slow the rate of transmission of COVID-19 (Coronavirus). This includes all:

•Library classes, activities and programs;
•Recreation classes;
•Preschool programs;
•Teen programs;
•Youth programs and sports;
•Adult sports leagues; and
•Drop-in programs.

Credits/Refunds: For Recreation classes and programs that required advance registration and payment, a credit will be placed on your Recreation account and can be applied toward future classes and programs. In the event you prefer a refund check be issued, please contact Hook Community Center and staff can initiate that request.

Contractors: City staff will contact participants to notify them of class and program cancellations.

Questions: While the majority of City facilities will be closed to public access during this time, staff will be available by phone and email to assist the public with any questions on this matter.

• Recreation/Hook Community Center: (760) 245-5551
• City Library: (760) 245-4222