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Request Water Connection

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When applying to the Victorville Water District for a new development project and water services are needed, a Will Serve Letter Request will need to be completed electronically through the City of Victorville's Citizen Access Portal (CAP).  

* Applicant must be registered to the portal to submit Will Serve Letter Request.  

Important: Applicant will not be considered as registered until City Staff approves the request to register and a confirmation email is received. It may take up to 24 hours for the request to be approved or denied. If the request is received on a weekend or holiday, it will not be addressed by City Staff until the next business day.

* Click here for Connection Fees and Usage Rates.*

 Single Family Homes 

  • Submit Will Serve Letter Request via Citizen Access Portal (CAP) prior to request for Water Meter.  
  • If the property is outside city limits (but in the County area) RP device (Reduced Pressure Backflow device) shall be installed beyond the meter per City Standard W-39
  • Refer to Meter Request Guide (Rev. 1/20/2016) for more information on conditions/requirements and exceptions.  

Tract Homes

  • Water Improvement Plans are required.  Refer to Plan Check Checklist for Tracts.  
  • Tracts larger than 50 dwelling units and less than 500 dwelling units require a Water Feasibility Study (WFS) prior to the issuance of a Will Serve Letter.  
  • Developments 500 or more dwelling units require a Water Supply Assessment (WSA) prior to issuance of Will Serve Letter.  
  • LMAD (Landscape Maintenance Assessment Districts) require a water meter per City Standard W-01 or W-03 and an RP device (Reduced Pressure Backflow device) per W-31
  • Refer to Meter Request Guide (Rev. 1/20/2016) for more information.

Commercial/Industrial

  • Water Improvement Plans are required.  Refer to Plan Check Checklist for Commercial/Industrial
  • All commercial development require a WFS (Water Feasibility Study), prior to the issuance of a Will Serve Letter.  
  • Buildings larger than one million square feet require a WSA (Water Supply Assessment) prior to the issuance of a Will Serve Letter.  
  • Irrigation Water Service requires a separate water meter per City Standard W-01 or W-03 and an RP device (Reduced Pressure Backflow device) per W-31
  • Domestic Service meters are to be placed per City Standard W-01W-03, W-04 or W-05 and an RP device (Reduced Pressure Backflow device) per W-39 or W-30.
  • Refer to Meter Request Guide (Rev. 1/20/2016) for more information.