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Click here for COVID-19 operational adjustments, updates, and resources.

Code Compliance Operation Plan

COVID-19 Code Compliance Operation Plan

Code Compliance will continue to respond to service calls requested by essential service staff such as law enforcement, fire personnel, and City personnel and to resident concerns that immediately impact the public health and safety or immediately impact property or the environment. With respect to non-essential complaints such as aesthetic concerns, Code Compliance will initially respond and coordinate service requests remotely with the reported resident and, through the use of personal protective measures and equipment, Code Compliance will follow up with on-site inspections and contact the reported resident if the reported conditions remain uncorrected.

To service our residents during our temporary limited in-person public interactions, additional staff will be available by phone or via email to assist you with your code compliance concerns.  For residents without internet services, staff will be able to provide you with select case or violation information over the phone.

Contact Us

Quick Services

The table below provides a comprehensive list of services and expected service to our residents

PUBLIC REQUEST

PHONE CONTACT

EMAIL CONTACT or WEBSITE

Questions About an Enforcement Notice

760-955-5104

Enforcement@victorvilleca.gov

Demand Request

760-955-5076

Email: Demand@victorvilleca.gov or visit

www.victorvilleca.gov/government/city-departments/administrative-services/finance/accounts-receivable/demands

Help with Receiving a Notice of Pendency Withdrawal

760-955-5104

Enforcement@victorvilleca.gov

Obtain a Commitment Letter for a Property

760-955-5104

Enforcement@victorvilleca.gov

Questions About a Cost Recovery Invoice

760-955-5104

Enforcement@victorvilleca.gov

Request to Speak With a Code Enforcement Officer

760-955-5104

Enforcement@victorvilleca.gov

Help with Fat Oils and Grease Report Submittals

760-955-5104

Enforcement@victorvilleca.gov

 

Assistance for Tenants and Landlords

760-955-5104

Enforcement@victorvilleca.gov

 

Questions About a Citations

760-955-5104

Enforcement@victorvilleca.gov or call 1800-989-2730

Help with the Listed Cost Recovery Fee

760-955-5104

Enforcement@victorvilleca.gov

Questions About a Potential City Violation

760-955-5104

www.victorvilleca.gov/government/city-departments/development/code-enforcement/common-code-violations

Report a Homeless Encampment

760-955-5104

Enforcement@victorvilleca.gov

 

Report Weed Abatement Issues

 

www.victorvilleca.gov/i-want-to/report/code-enforcement-issue/weed-abatement-form

Information About Violations at a Particular Property

760-955-5104

Enforcement@victorvilleca.gov

Code Compliance Case Status Information

760-955-5104

Enforcement@victorvilleca.gov

Street Parking Concerns

760-241-2911

www.victorvilleca.gov/i-want-to/street-parking-issue

Parking Citation Appeals

1-800-989-2058

www.dataticket.com/citizen-search-citation.aspx

Request for Additional Compliance Time

760-955-5104

Enforcement@victorvilleca.gov

Request to Speak to a Supervisor

760-955-5104

Enforcement@victorvilleca.gov