Address & Contacts

14343 Civic Drive
Victorville, CA 92392

Mailing Address:
P.O. Box 5001
Victorville, CA 92393-5001

Office Hours:
Monday - Thursday:
7:30 am - 5:30 pm

Customer Service:
Phone: 760.955.5001
Fax: 760.269.0023

Administration Office:
Phone: 760.955.5001
Rates and FeesFax: 760.269.0088

Conservation Division:
Phone: 866.955.4426
Fax: 760.269.0024

Water Emergencies: 
Phone: 760.955.5001

Water Department


Frequently Asked Questions regarding your utility services.

Pay Your Bill Online

Signup for Automatic Bill Payment

Signup for E-Bills

Forms & information to Start or End Water/Sanitation Service or to change address/contact information.

Water winterizing and frozen pipe information.

Here's where to request a Backflow Test Report, view a listing of approved Backflow Testers, view RP specifications, view RPDA specifications, or get the approved RP matierials list.

General Information

District Mission, Vision & Core Values

District Structure & Leadership

District Services

District Service Area Map

Financial Information

Rates and Fees

Urban Water Management Plan

View the most recent Urban Water Management Plan for the Victorville Water District.

Consumer Confidence Reports

Test results once again show that your drinking water meets or exceeds the high standards set by state and federal regulators. You may view the most recent Consumer Confidence Report  for the Victorville Water District 

Conservation Programs & Events/uploadedimages/CityServices/Water_Service/house2.jpg

Learn about ways to reduce your water bill and help the environment by using these water-reducing conservation tips, programs, and events.

No Drugs Down the Drain!

Flushing prescription and nonprescription pharmaceuticals down the toilet can have dangerous consequences. Read this flyer to find out more.

Stormwater Protection Programs

To find out more ways to safeley use the stormwater system and protect our waterways from common pllutants, visit the Mojave River Watershed Group or go to the San Bernardino County Stormwater Program.

Perchlorates and Water Sampling

The Victorville Water District has never had a water sample test positive for perchlorate. For this reason the Department of Public Health (DPH) does not require the District to sample for perchlorate on a regular schedule. The DPH has a projection of required sampling for the District going out two years and perchlorate is not on the projection. However, the Water District prefers to be proactive and conducts sampling for inorganic contaminants every year on all wells and testing for perchlorate is included in the inorganic sampling. The District has never tested positive for perchlorate at any of its sources of water supply.