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City of Victorville Launches New Resident Survey to Collect Feedback About City Programs & Services

Post Date:06/15/2022 3:10 PM
Press Release



VICTORVILLE, Calif. –The City of Victorville has launched a new public survey to better understand resident priorities and satisfaction with a wide range of city services and programs that contribute to quality of life. The survey will enable the City to more holistically understand local community feedback in order to effectively plan and respond to community priorities. Questions will measure resident satisfaction regarding public safety, the local economy, parks, recreation, libraries, roads, and more.

“I invite our residents to take this survey. Your input and feedback will help us further understand your concerns and priorities so we can offer the most effective services to meet your needs,” said Victorville Mayor Debra Jones.

Victorville residents are invited to complete the survey online. Residents may also receive invitations to complete the survey on a variety of news websites, social media platforms, blogs, and apps. The survey will remain active through the end of June.

Survey Methodology:
The survey will be powered by the community engagement platform Zencity. Zencity surveys incorporate voices from every corner of the community. To do so, Zencity sets response targets based on U.S. Census data about the municipality. Zencity ensures the security and privacy of its data and survey respondents. Survey responses are anonymous, unless a respondent chooses to share their email address for follow-up purposes, in which case their survey responses are kept confidential. Zencity does not collect a respondent’s name, address, or any other personally-identifying information. Zencity’s weighting accounts for the responses of every single person who answered a question. The responses give a proportional voice to all demographics (e.g., by age, sex, race, education level, and income level) based on the makeup of the municipality.

About the City of Victorville:
Located in Southern California at the high-point between Los Angeles and Las Vegas, Victorville is the leading city for both industry and retail in the High Desert region. Victorville is a growing, vibrant community that is home to approximately 135,000 residents and some of the area’s largest employers. Clean air, abundant mountain vistas, family-friendly recreational activities, spectacular sunsets and breathtaking night skies entice locals and visitors alike to fall in love with this city that is within a few hours of SoCal beaches, National Parks, mountain retreats, other major attractions. Ontario International Airport is less than an hour away. More information about the City of Victorville is available at

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Contact: Public Information Officer, Sue Jones

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